Data Protection Policy

Foot Care Hub (“we”, “us”, “our”) is committed to protecting the personal data of our clients, website users, and partners. This Data Protection Policy explains how we collect, process, store, and protect your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

Foot Care Hub is the data controller, responsible for determining how personal data is processed.

Contact:

  • Phone: 07802 467 752

  • Email: info.footcarehub@gmail.com

2. Personal Data We Collect

We may collect personal information including, but not limited to:

  • Name, address, phone number, and email.

  • Information regarding your foot care requirements and treatment history.

  • Payment or billing information, if applicable.

  • Website usage data such as IP addresses, browser type, and pages visited (via cookies/analytics).

3. How We Use Your Data

We use personal data for purposes including:

  • Providing mobile foot care services and scheduling appointments.

  • Communicating with you about bookings, updates, or promotional offers (with consent).

  • Improving our services and website functionality.

  • Complying with legal or regulatory obligations.

4. Lawful Basis for Processing

We process your personal data under one or more of the following lawful bases:

  • Your consent.

  • Performance of a contract (appointment bookings and services).

  • Legal obligation.

  • Legitimate interests (improving services, managing business operations).

5. How We Share Your Data

Your information is treated confidentially. We may share it with:

  • Trusted service providers assisting with operations (e.g., email systems, appointment software).

  • Legal authorities if required by law.

We do not sell or rent your personal data to third parties.

6. Data Security

We implement technical and organisational measures to safeguard personal data, including secure storage, access controls, and encryption where necessary.

7. Data Retention

We retain personal data only as long as necessary for service provision, legal compliance, or business operations. Unneeded data is securely deleted.

8. Your Rights

You have the right to:

  • Access your personal data.

  • Correct inaccuracies in your data.

  • Request deletion of your data.

  • Object to processing or request restriction.

  • Withdraw consent where processing is based on consent.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is not handled lawfully.

To exercise your rights, contact us at: info.footcarehub@gmail.com or call 07802 467 752.

9. Cookies and Tracking

We use cookies and analytics tools (e.g., Google Analytics) to improve website functionality and track marketing performance. You may disable cookies in your browser, but some features may be affected.

10. Updates to This Policy

We may update this Data Protection Policy from time to time. The last updated date is shown at the top of this page.

Last Updated: 3 September 2025

How to book?

Enquire Online or Call Us


You can fill in our short enquiry form or give us a call. Our friendly team will take down your details and understand your needs.

  1. Get Matched With a Practitioner
    We’ll connect you with a qualified Foot Health Practitioner nearest to your location. All our practitioners are DBS checked, insured, and experienced.

  2. Choose a Convenient Time
    We’ll send you our practitioners availability so you can easily choose a date and time that works best for you.

  3. Enjoy Professional Care at Home
    Your practitioner will arrive at your home at the agreed time to provide safe, gentle, and professional foot care, no travel & no waiting lists.

Foot Care Hub FAQ’s

A healthcare professional, wearing a mask, glasses, gloves, and a white uniform, is performing a dental procedure on an elderly patient lying in a dental chair. The patient is resting with a dental light overhead and various dental tools are visible on a tray nearby.

Foot Care Hub connects you with trusted, qualified, and insured Foot Health Practitioners who provide professional mobile foot care in the comfort of your home.

  • We currently serve East London and surrounding areas within 15 miles, including Stratford, Ilford, Barking, Hackney, Romford, and more.

  • Our practitioners provide a wide range of treatments, including routine nail cutting, diabetic foot care, ingrown toenail treatment, corn and callus removal, fungal nail treatment, verruca management, relaxing foot spa treatments, and nail bracing.

  • Yes. All Foot Care Hub practitioners are DBS-checked, fully insured, and qualified to Level 3 & 4 with accredited training. Many also have years of experience in healthcare and foot health.

  • Yes, where possible we provide same day and emergency appointments. Availability may vary, but we always aim to get you seen as quickly as possible.

  • We make foot care simple, safe, and accessible. With verified practitioners, no waiting lists, and convenient home visits, Foot Care Hub saves you time and ensures you receive the highest level of professional care.

  • Yes, couples and family bookings can receive special discounts. Simply mention this when you enquire, and we’ll be happy to apply it.